Privacy Policy

HMH Group Inc. (“HMH Group,” “we,” “us,” or “our”) is a Houston-based real estate company that owns and operates a portfolio of multi-tenant commercial and residential properties. We manage these properties in-house and communicate directly with the tenants who lease space from us.

This policy explains what information we collect from current and prospective tenants, how we use that information, how we protect it, and the choices you have regarding it.

We collect information necessary to lease and manage the spaces in our portfolio:

• Contact information — name, mailing address, email address, and mobile phone number.
• Lease and tenancy information — suite or unit address, lease terms, rent payment history, and maintenance or service request history.
• Identification and screening information — as required for lease application and verification (e.g., business entity name, EIN, government-issued identification for residential applicants).
• Communications — records of text messages, calls, emails, and other correspondence between you and HMH Group.

We use the information we collect to:

• Communicate about your tenancy — maintenance, repairs, scheduled inspections, access instructions, and building updates.
• Send rent payment reminders, payment confirmations, and notices related to your lease.
• Respond to questions, service requests, and other communications you initiate.
• Comply with legal, tax, and regulatory obligations.

If you provide your mobile phone number — for example, on your signed lease agreement or through a webform — you consent to receive SMS/MMS communications from HMH Group related to your tenancy.

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any SMS message from us. For help, reply HELP or contact us using the information below.

We share your information only as needed to operate our properties:

• Service providers who help us run our business — maintenance contractors, payment processors, communications platforms such as Dialpad — bound by confidentiality obligations.
• Government authorities, courts, or other parties when required by law or to protect our legal rights.
• Authorized representatives in connection with the lease or operation of the property you occupy.

We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in data with third parties for marketing or promotional purposes.

• Opt out of SMS — Reply STOP to any text message from HMH Group at any time.
• Access and update — Request access to, or correction of, the personal information we hold about you by contacting us.
• Email communications — Unsubscribe from non-essential email communications at any time.

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

Our services are directed to adults, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date above.